Terms of service
TERMS OF SERVICE
Last updated: November 6, 2026
1. OVERVIEW
This website is operated by Secure Souls. Throughout the site, the terms “we”, “us” and “our” refer to Secure Souls.
Secure Souls operates this website, including all information, tools and services available from this site, subject to your acceptance of these Terms of Service.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink.
Our website is:
Our contact email is:
Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you should not access or use our website or services.
2. ELIGIBILITY AND USE OF OUR WEBSITE
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have the necessary authorization to allow any minor dependents to use this website under your supervision.
You agree not to use our products or services for any unlawful or unauthorized purpose, and you must not violate any applicable laws or regulations when using our website.
You must not transmit viruses, malicious code or any other harmful material through our website.
Any violation of these Terms may result in the suspension or termination of your access to our services, subject to applicable consumer protection laws.
3. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for legitimate reasons and in accordance with applicable law.
You understand that information you submit, excluding payment information, may be transferred through various networks and adapted to technical requirements. Payment information is encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our website or services without our prior written permission.
Nothing in these Terms shall limit or exclude any rights granted to consumers under applicable law.
4. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate and up to date.
Product images are provided for illustrative purposes. Actual colors and appearance may vary slightly depending on your screen settings, device or lighting conditions.
We do not guarantee that the display of colors on your device will exactly match the physical product.
We reserve the right to update product descriptions, specifications, images or availability when necessary. Such changes will not affect orders already accepted unless required by law or agreed with you.
All product descriptions and claims must be read together with the information displayed on the relevant product page.
Nothing in this section excludes or limits your statutory rights if a product is defective, damaged, incorrectly described or does not conform to the contract.
5. PRICES, TAXES AND PAYMENT
All prices are displayed in the currency indicated on our website or at checkout.
The applicable taxes, shipping charges and other mandatory costs will be displayed before you complete your purchase, where they can be calculated in advance.
If additional import duties, customs charges or taxes may apply to international orders and cannot be calculated at checkout, this possibility will be clearly disclosed before purchase to the extent required by applicable law.
You agree to provide current, complete and accurate billing and payment information for all purchases made through our store.
We reserve the right to correct genuine pricing or listing errors. If an error materially affects an order, we will contact you and explain the available options, including cancellation and refund where appropriate.
We will not charge you an additional amount without your authorization.
6. ORDERS AND ACCEPTANCE
When you place an order, you are making an offer to purchase the products selected.
An order confirmation email acknowledges that we have received your order. It does not necessarily mean that the order has been accepted.
We may need to verify payment details, product availability or delivery information before accepting an order.
An order will be considered accepted when we confirm its acceptance or otherwise begin fulfilling it, as applicable.
If we cannot accept or fulfil an order, we will inform you and refund any payment received for the affected order.
We reserve the right to cancel an order in cases of genuine errors, suspected fraud, unauthorized transactions, or circumstances that make fulfilment impossible, subject to applicable law and any refund obligations.
7. SHIPPING AND DELIVERY
We offer international shipping to the destinations displayed as available during checkout.
Order processing times, estimated delivery times, shipping methods and any applicable restrictions are explained in our Shipping Policy and, where relevant, during checkout.
Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances beyond our reasonable control, including customs procedures, carrier delays, severe weather or other unexpected events.
If a delivery is delayed or an order cannot be delivered, please contact us at:
Responsibility for loss or damage during shipment will be determined in accordance with applicable consumer protection laws. Where those laws provide that risk remains with the seller until the customer or their designated recipient physically receives the goods, that rule will apply.
Nothing in this section removes your right to receive the products within the legally required period or to seek the remedies available if delivery does not take place.
8. RETURNS, REFUNDS AND CANCELLATIONS
Our Returns and Refund Policy explains the conditions and procedure for requesting a return or refund.
Secure Souls offers a 15-calendar-day commercial return period, subject to the conditions described in that policy, and provides free return shipping worldwide under the terms stated there.
This commercial return period is separate from any mandatory statutory rights you may have, including the legal right of withdrawal where applicable.
For customers in the European Union, statutory withdrawal rights generally provide a period of 14 days from receipt of the goods, subject to legal exceptions.
Nothing in our Returns and Refund Policy or these Terms limits your rights concerning defective, damaged, incorrectly supplied or non-conforming products.
For full details, please consult our Returns and Refund Policy on our website.
To request assistance with a return or refund, contact:
9. PRODUCT AVAILABILITY
Product availability may change without notice.
We make reasonable efforts to keep product listings accurate, but we cannot guarantee that every product will always be available.
If a product becomes unavailable after you place an order and we cannot fulfil it, we will notify you and refund any amount paid for that product.
10. THIRD-PARTY SERVICES AND LINKS
Our website may provide access to third-party tools, applications, payment providers, websites or services.
We do not control all third-party services and are not responsible for their independent content, policies or practices.
Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those terms before using them.
This section does not exclude any responsibility that we may have under applicable law.
11. USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send us suggestions, reviews, comments, ideas, photographs or other materials, you confirm that you have the right to share them.
You grant us permission to use, reproduce and display such materials for purposes related to operating, improving and promoting our business, where legally permitted.
We will not knowingly use personal information, photographs or other identifiable content in a way that violates applicable data protection or privacy laws.
You must not submit content that is unlawful, misleading, abusive, defamatory, infringing or otherwise inappropriate.
We reserve the right to remove content that violates these Terms or applicable law.
12. PERSONAL INFORMATION AND PRIVACY
Your submission of personal information through our store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how personal information is collected, used, stored and protected.
Our store is hosted by Shopify, which processes certain information as part of providing its e-commerce platform. Further details are available in our Privacy Policy.
13. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates or availability.
We reserve the right to correct such errors and update information when necessary.
If an error materially affects an order that you have already placed, we will contact you and explain the available options. Where an order cannot lawfully or reasonably be fulfilled, we will cancel it and refund any payment received, as required by applicable law.
14. PROHIBITED USES
You agree not to use our website or its content:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe our intellectual property rights or the rights of others.
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To harass, abuse, threaten or discriminate against others.
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To submit false, misleading or fraudulent information.
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To upload or transmit viruses, malware or other harmful code.
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To collect or track the personal information of other users without authorization.
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To interfere with the security or proper operation of our website.
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To attempt unauthorized access to our systems or services.
We reserve the right to restrict access or take appropriate action in response to violations of these Terms, subject to applicable law.
15. TERMINATION
These Terms remain in effect unless terminated by you or us.
You may stop using our website at any time.
We may suspend or restrict access to our website where reasonably necessary for security, fraud prevention, legal compliance or other legitimate reasons.
Any suspension or termination will not affect orders already accepted, payments already made, or consumer rights and legal obligations that continue to apply.
Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, liability, privacy and applicable law.
16. DISCLAIMER OF WARRANTIES
Our website and services are provided subject to the availability and functionality of the platform.
To the fullest extent permitted by applicable law, we do not guarantee that access to our website will always be uninterrupted, secure or error-free.
However, nothing in these Terms excludes, restricts or limits any mandatory legal warranty, statutory guarantee or consumer right relating to the products purchased from us.
In particular, your rights concerning product conformity, defects, safety and accurate product descriptions remain unaffected.
17. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Secure Souls shall not be liable for indirect or unforeseeable losses arising from the use of our website that are not attributable to our breach of legal obligations.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, wilful misconduct, gross negligence where applicable, personal injury caused by negligence, or failure to comply with mandatory consumer rights.
We remain responsible for fulfilling our legal obligations as the seller of the products purchased through our store.
18. INDEMNIFICATION
You agree to use our website lawfully and not to engage in conduct that infringes the rights of others or violates these Terms.
To the extent permitted by applicable law, you may be responsible for losses or reasonable costs directly caused by your unlawful conduct or material breach of these Terms.
Nothing in this section requires a consumer to indemnify Secure Souls for our own breach of contract, negligence, unlawful conduct or failure to comply with mandatory legal obligations.
19. SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be applied to the maximum extent permitted by law or removed where necessary.
The remaining provisions will continue in effect, provided that this does not prejudice any mandatory rights granted to consumers.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Returns and Refund Policy, Shipping Policy and any other policies published on our website, constitute the terms governing your use of our website and your purchases from Secure Souls.
If any provision conflicts with mandatory consumer protection legislation, the applicable legal provision will prevail.
21. ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer our rights and obligations where legally permitted, provided that such transfer does not reduce your statutory rights or adversely affect your consumer protections.
22. GOVERNING LAW AND CONSUMER RIGHTS
These Terms shall be governed by the laws of Spain.
If you are a consumer residing in another country, this choice of law will not deprive you of any mandatory consumer protection rights granted by the laws that apply to your habitual residence, where such protections are legally applicable.
Any dispute shall be submitted to the competent courts determined by applicable law.
Nothing in this section prevents consumers from exercising mandatory rights to bring proceedings before the courts of their country of residence where such rights apply.
23. LANGUAGE
These Terms are provided in English for the convenience of customers using our English-language store.
Where required by applicable law, the relevant consumer information and contractual documentation will also be made available in Spanish.
In the event of a translation difference, mandatory consumer protection laws and the interpretation required by the applicable law will prevail.
24. CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing a revised version on our website.
The “Last updated” date at the beginning of this document will indicate when changes were made.
Changes will apply from the date they are published, unless otherwise stated.
Updates will not retroactively remove rights or alter obligations relating to orders already accepted, except where required by law or agreed with the customer.
We encourage you to review this page periodically.
25. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Store name: Secure Souls
Website: https://www.almacors.com
Email: secure_souls@outlook.com
Legal seller information:
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Legal name / Company name: Secure Souls
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Trading name: Secure Souls
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Registered business address:
Calle Tenderina Baja 106, 33010 Oviedo, Asturias, Spain. -
Telephone:
secure_souls@outlook.com. -
Commercial Registry details, if applicable: [INSERT REGISTRATION DETAILS OR STATE IF NOT APPLICABLE]
Please contact us by email for assistance with orders, products, returns or any other questions.